Last updated: August 9, 2026
Holarctic Bridges (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, event registration, and online store.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect personal information when you:
- contact us through our website forms;
- register for an event, workshop, or field experience;
- purchase a product through our online store;
- join our expert network;
- subscribe to updates or request information;
- communicate with us by email.
The information we collect may include:
- name;
- email address;
- phone number, if provided;
- organization or company name;
- billing and shipping address;
- order details;
- event registration details;
- professional background or CV/resume, if submitted through an expert network form;
- any message or information you choose to send us.
2. Payment Information
Payments made through our website may be processed by third-party payment providers such as Stripe, PayPal, WooCommerce Payments, or other payment services.
We do not directly store full credit card numbers on our website. Payment providers may collect and process payment information as needed to complete transactions, prevent fraud, and comply with their own legal and security requirements.
3. How We Use Your Information
We use personal information to:
- respond to inquiries;
- process event registrations;
- process and fulfill orders;
- send order confirmations and event-related updates;
- provide customer support;
- communicate about project inquiries or expert collaboration opportunities;
- improve our website, services, events, and products;
- maintain business records;
- comply with legal, tax, accounting, and security requirements.
We do not sell your personal information.
4. Event Registration Information
When you register for an event, workshop, or field experience, we may collect information needed to manage your registration, communicate event details, confirm attendance, and provide updates related to the event.
For outdoor or field-based events, we may also request relevant information needed for safety, logistics, or participant communication.
5. Online Store and Orders
When you purchase a product from our website, we collect information required to process your order, including your name, contact information, billing details, shipping details, and order history.
This information is used to complete your purchase, arrange delivery or pickup, provide customer service, and maintain required business records.
6. Contact Forms and Expert Network Submissions
If you submit a contact form, project inquiry, or expert network form, we use the information you provide to respond to your request and manage potential collaboration opportunities.
If you upload a CV, resume, portfolio link, or professional summary, we use this information only for the purpose of reviewing potential collaboration or project opportunities.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, improve user experience, understand website traffic, and support online store functions.
Cookies may be used for:
- shopping cart and checkout functionality;
- remembering website preferences;
- website security;
- analytics and performance monitoring.
You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.
8. Third-Party Services
We may use third-party services to operate our website, process payments, manage forms, analyze website traffic, send emails, or fulfill orders.
These services may include:
- WooCommerce;
- payment processors such as Stripe, PayPal, or WooCommerce Payments;
- website hosting providers;
- email service providers;
- analytics tools;
- print or fulfillment providers, if applicable.
These third parties may process personal information only as needed to provide their services to us. WooCommerce notes that when stores use payment gateways like Stripe or PayPal, some customer and order data may be passed to those payment providers to process or support payments.
9. How We Protect Your Information
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no website, email system, or online service can guarantee complete security. We encourage users to avoid sending highly sensitive information through general website forms unless specifically requested.
10. How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, event administration, business records, legal compliance, tax/accounting requirements, and dispute resolution.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business needs and legal obligations.
11. Sharing of Information
We may share personal information only when necessary to:
- process payments;
- fulfill orders;
- deliver services or events;
- manage website hosting and technical support;
- comply with legal obligations;
- protect our rights, safety, or property;
- work with service providers who support our website and operations.
We do not sell personal information to advertisers or third parties.
12. Your Privacy Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to legal, business, or security requirements.
You may also ask questions about how your personal information is collected, used, or stored.
13. Children’s Privacy
Our website, events, and products are intended for general audiences and are not designed to knowingly collect personal information from children without appropriate consent.
If a parent or guardian believes that a child has provided personal information to us, they may contact us and request that the information be reviewed or deleted.
14. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Holarctic Bridges
Ottawa, Ontario, Canada
Email: info@holarcticbridge.com
Website: https://holarcticbridge.com/