Terms & Conditions
Last updated: August 9, 2026
Welcome to Holarctic Bridges. These Terms & Conditions (“Terms”) govern your use of our website, online store, event registration, products, services, and content.
By using this website, submitting a form, registering for an event, or purchasing a product, you agree to these Terms. If you do not agree with these Terms, please do not use this website.
1. About Holarctic Bridges
Holarctic Bridges provides environmental, biodiversity, social, climate, sustainability, and field-based educational services, resources, events, and related products.
We are based in Ottawa, Ontario, Canada, and may work with clients, partners, experts, and customers in Canada and internationally.
2. Use of This Website
You agree to use this website only for lawful purposes and in a way that does not interfere with the website’s operation, security, or accessibility.
You must not:
- attempt to gain unauthorized access to the website;
- misuse forms, checkout, or payment systems;
- copy, reproduce, or redistribute website content without permission;
- use this website in a way that may harm Holarctic Bridges or other users.
3. Website Information
We make reasonable efforts to keep website information accurate and up to date. However, we do not guarantee that all information is complete, current, or free from errors.
We may update, remove, or change website content, product information, event details, prices, or availability at any time without notice.
4. Events, Workshops, and Field Experiences
Holarctic Bridges may offer events, workshops, field walks, educational sessions, or other field-based experiences.
Event details, including date, time, location, duration, price, and group size, will be provided on the relevant event page or product listing.
By registering for an event, you agree to:
- provide accurate registration information;
- follow event instructions and safety guidance;
- arrive prepared for outdoor conditions, if applicable;
- respect natural areas, wildlife, other participants, and event leaders;
- understand that outdoor events may involve weather, uneven terrain, insects, plants, wildlife, and other natural conditions.
We may reschedule, modify, or cancel an event due to weather, safety concerns, low registration, instructor availability, or circumstances beyond our control.
5. Educational Purpose of Events
Events and field experiences are provided for educational and informational purposes only.
For mushroom-related events, participants should not consume any wild mushrooms unless identification has been confirmed by a qualified expert and proper safety guidance has been followed. Holarctic Bridges is not responsible for personal mushroom collection, consumption, preparation, or use after the event.
Participation in outdoor or field-based activities is voluntary. Participants are responsible for their own safety, personal belongings, and decisions during and after the event.
6. Products and Online Store
Our online store may offer products such as calendars, greeting cards, art prints, canvas prints, educational materials, or other nature-inspired items.
Product descriptions, images, prices, production timelines, and availability are provided on each product page. We try to represent products accurately, but colours, textures, and print appearance may vary depending on screen settings, printing methods, materials, and product format.
Some products may be printed to order. This means the item is produced after the order is placed and may require additional production time before pickup, delivery, or shipping.
7. Orders and Payment
By placing an order, you agree to provide accurate billing, contact, and delivery information.
Payments may be processed through third-party payment providers such as Stripe, PayPal, WooCommerce Payments, or other services. We do not directly store full credit card details on our website.
An order confirmation does not guarantee that an order can be fulfilled if there is an error in pricing, availability, shipping, product setup, or payment processing. If we are unable to fulfill an order, we will contact you and may issue a refund where appropriate.
8. Prices and Taxes
All prices are listed in Canadian dollars unless otherwise stated.
Prices may change at any time without notice. Applicable taxes, shipping, delivery, or processing fees may be added at checkout where required.
9. Shipping, Delivery, and Pickup
Shipping, delivery, or pickup options will be shown at checkout or communicated to the customer where applicable.
Estimated production and delivery timelines are estimates only and are not guaranteed. Delays may occur due to printing, fulfillment, weather, carrier delays, holidays, or circumstances beyond our control.
Customers are responsible for providing a correct and complete shipping address. Holarctic Bridges is not responsible for delays or failed delivery caused by incorrect customer information.
10. Refunds, Returns, and Cancellations
Refunds, returns, exchanges, and cancellations are governed by our Refund & Cancellation Policy and, where applicable, our Shipping & Delivery Policy.
For printed-to-order products, returns or refunds may be limited unless the product arrives damaged, defective, or incorrect.
For events, refund eligibility may depend on how far in advance the cancellation is requested, whether the event is rescheduled, and the specific terms listed on the event page.
Ontario guidance notes that return/exchange policies are often set by the business, and customers should review the seller’s policy before purchasing.
11. Damaged or Incorrect Products
If your product arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.
We may offer a replacement, refund, or other resolution depending on the situation, product type, and fulfillment process.
12. Intellectual Property
All website content, including text, images, photographs, designs, graphics, logos, documents, educational materials, product designs, and branding, is owned by or licensed to Holarctic Bridges unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, publish, or use our content for commercial purposes without written permission.
All photographs remain the property of their respective photographer or rights holder. Use of photographs from this website without permission is not allowed.
13. User-Submitted Information
If you submit information through a form, event registration, expert network submission, or checkout, you agree that the information is accurate and that you have the right to provide it.
You are responsible for the content of any message, file, CV, resume, portfolio, or other material you submit.
We may contact you using the information you provide for purposes related to your inquiry, order, event registration, collaboration request, or customer support.
14. Third-Party Links and Services
Our website may link to third-party websites or use third-party services for payment processing, forms, analytics, printing, fulfillment, hosting, or other website functions.
We are not responsible for the content, policies, performance, or practices of third-party websites or services.
Your use of third-party services may also be subject to their own terms and privacy policies.
15. No Professional Advice
Website content, blog posts, field notes, educational materials, and event information are provided for general informational and educational purposes only.
They should not be treated as legal, medical, safety, dietary, environmental compliance, engineering, financial, or other professional advice unless specifically provided under a separate written professional agreement.
For project-specific consulting services, the scope, deliverables, responsibilities, and terms will be defined in a separate agreement or proposal.
16. Limitation of Liability
To the fullest extent permitted by law, Holarctic Bridges is not responsible for indirect, incidental, special, or consequential damages arising from your use of this website, participation in events, purchase of products, or reliance on website content.
Nothing in these Terms is intended to limit rights or remedies that cannot legally be limited under applicable law.
17. Indemnity
You agree to hold Holarctic Bridges harmless from claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, inaccurate information provided by you, or actions taken during or after participation in an event.
18. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
19. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.
20. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Holarctic Bridges
Ottawa, Ontario, Canada
Email: info@holarcticbridge.com
Website: holarcticbridge.com